Listen
Your people speak with OWI’s AI voice agent at a time that works for them, with the purpose stated clearly up front.
03 / 03The whole organization
Know your company
like never before.
OWI Labs’ AI voice agent has one confidential conversation with each person, then turns what they say into a working model of how work actually gets done.
Your team or the whole company. No systems integration required to get started.
PeopleProcessSystems
Meet OWI 01 / Start with the source
What your organization knows about itself,
finally visible at scale.
Where information needs a stronger path. Where teams bridge gaps between tools. Where expertise carries more load than it should. OWI turns first-hand conversations into a map of your people, processes and systems.
Three dimensions. One operating reality.
Where does expertise need more support?
Understand roles, responsibilities and critical knowledge so expertise is easier to support, share and sustain.
PeopleProcessSystems
One company map ↗︎02 / Put the signal to work
Put OWI to work.
Act with clarity.
One conversation per person.
Connect
OWI connects patterns across roles, workflows, handoffs and systems without creating individual employee scores or dossiers.
Explore
Findings surface structural conditions, evidence and opportunities so leaders can decide what to improve, support or redesign next.
04 / SEE WHAT YOU GETThe right questions.
The information exists. It does not reach the next team. See where the designed process no longer matches the speed or context the work requires. The same ticket crosses five tools. See where expertise needs better support, documentation or pathways to travel.
The right questions.
Something concrete to answer them.
WHAT THE MODEL REVEALS
The customer changes teams. Their context stays behind.
Spot incomplete handoffs and the teams involved.
See the evidence
Customer Success discovers the customer’s actual goal during renewal, although Sales already had it on the deal page.
Paraphrased from the demo reportWHAT THE MODEL REVEALS
The formal approval path and the practical workflow have drifted apart.
See where everyday practices diverge from the intended process.
See the evidence
Approvals stay in private messages. Finance discovers the discount when the contract reaches Stripe.
Paraphrased from the demo reportWHAT THE MODEL REVEALS
One ticket. Five tools to check.
Identify the systems your teams move between to piece together context.
See the evidence
For each ticket, support uses Zendesk, Linear, the admin panel, Stripe, and Slack.
Paraphrased from the demo reportWHAT THE MODEL REVEALS
Critical expertise is carrying more of the organization than it should have to.
Find the knowledge that needs to be shared so teams can work more independently.
See the evidence
The procedure is to ask an experienced colleague. Some incidents can only be resolved by one person.
Paraphrased from the demo reportA completely different level of clarity.
See it for yourself. Starting with your team.
A diagnostic campaign for 10–50 people.
Advising clients? Run OWI campaigns through your firm.
For consulting firms ↗︎